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By Tj Horan vice president of product management, leading the solutions of Fraud

Welcome to the holiday shopping season for 2021, the second impacted by the pandemic. Global Supply chain issues and scenes of countless ships waiting to unload their global cargo have certainly reminded us all of how interconnected we are around the globe. When we combine those logistics challenges with lingering fears of entering crowded malls, we have certainly injected a heightened level of stress and scarcity into this year’s e-commerce bonanza.

However, spending is booming too! E-commerce surged 26 percent in 2020 and is expected to grow 17 percent this year. The final quarter of 2021 is expected to hit $910B, an 11 percent rise on last year.

This busy and complex environment provides the perfect conditions for consumers to fall for scam deals or buy products that aren’t quite what they expected. Not to mention, the window for fraud has grown because retail events kicked off in October to counter concerns about supply chains and logistics.

Growth in e-Commerce has Seen Fraud Surge

The fraud problem has gone viral. Three-quarters of retailers across the U.K., U.S., France and Germany have seen fraud increase during the pandemic. A further third of global retailers say they have lost 5% to 10% of revenue to fraud last year. Online fraud has become a massive issue, so it’s…

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