Wed, Jun 22nd 2022 04:15 pm

Submitted by the Better Business Bureau

Better Business Bureau of Upstate New York warns consumers to use caution when ordering from Bulky Bean LLC. BBB received a high volume of complaints and reports from consumers who placed orders, paid, and did not receive the items.

On its website, Bulky Bean claims to sell oversized bean bag chairs for $49, much lower than the retail price on other websites. BBB received 38 complaints, seven customer reviews, and 14 BBB Scam Tracker reports alleging the company took orders and payment for items but never delivered them.

BBB customer reviews:

√ “I would give a zero if I could. Took my money, never sent my product. LOTS of emailing back and forth with false promises, but I never get the product, nor have I gotten my money back.”

√ “Uses social media for advertising. Will send confirmation of received funds but will not send tracking information. Also will not reply to emails and contact information (phone number) is disconnected.”

BBB attempted to contact the business to discuss the issues, but was unsuccessful. The phone number is disconnected, and the address in Fairport is a private residence.

BBB offers these tips for safe online shopping: 

√ Know the advertiser. Some of the best deals are only available online, but be careful. It’s easy for a fake site to mimic a famous retailer’s website, so make sure you shop with a legitimate site.

√ Think before you click. Be…

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