The public is being warned about an ongoing scam where fraudsters posing as Canadian Border Services Agency officials in an attempt to obtain money and personal information.
The CBSA is warning about email, web, text messages and telephone scams in which people posing as CBSA officials are asking for payment or personal information, including Social Insurance Number (SIN). The methods and messages used by the scammers are varied and ever-changing, but always designed to demand money and lure the public into providing personal information, the CBSA said in a release.
In some cases, these scams use false CBSA information, the release said. Telephone calls may display numbers and employee names that falsely appear to be from the CBSA. Emails may contain CBSA logos, email addresses or employee names and titles to mislead the public.
The CBSA never initiates a request for social insurance number and credit card number by telephone or email. If an individual receives a telephone call or an email asking for this information, or requesting payments from the CBSA, it is a scam. If this happens, please ignore, hang up, don’t answer the text or email and report the incident to the Canadian Anti-Fraud Centre.
The public should look out for fraudulent webpages and mobile applications posing as ArriveCAN or the Electronic Travel Authorization (eTA) and asking for money. ArriveCAN is free and secure and is the official Government of…