NORTH TEXAS (CBSDFW.COM) — Gift cards are the most popular gift of all time, but the I-Team has been warning you about a major fraud problem with them since 2018. And now, another North Texan and an industry insider have reached out to us complaining about the growing problem.

“It just coming back declined,” said Robert Adale Davis, a traveling musician who frequently performs in Dallas.

In June, he walked into a Kroger store on Forest Lane, bought a $130 Visa Debit gift card, and went to the parking lot to activate it. “I knew I had just given them $130,” Davis said but the card had a zero balance.

Davis says the store told him to call the Kroger fraud department, Visa, and the police, but he got nowhere, and he got no money back.

And then he called the I-Team.

“They got paid even though it’s a scam,” he said

In 2018, CBS 11 I-Team investigator Ginger Allen became an unwitting victim herself. She bought a restaurant gift card for her father who lives in California. When he tried to use it, it had a zero balance. She found out that the thieves at a Dallas location had the number and asked the restaurant to key it in. They then proceeded to enjoy appetizers and drinks using that card!

“I paid $100,” said Truman Bradshaw. The North Texan told us in a December 2019 I-Team Investigation that he bought an Amazon gift card at a local CVS. He says, “It was rejected immediately.” His card had been drained before he could ever redeem it.

The I-Team has…

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