There are plenty of people who lose a regretful amount of money to scammers that can never be made whole again, said Joanne Ryan, 65, of New Bern.
Luckily, she avoided the impact of losing money to a fraud attempt, but she receives calls constantly from various scammers.
“I have gotten so aggravated with the amount of calls we’ve gotten with our landline,” Ryan said.
On July 29, 2021, Ryan reported to the Better Business Bureau of a call she received from someone who identified as a Suddenlink employee in reference to upgrades in her area. She assumed this was true because she recently received mail from the company that stated they were updating the system.
The scammer asked her various questions about her TV service to play the part in the story.
“It was just a really odd phone call so I said: ‘I don’t think I really want to continue this phone call’ and I hung up,” she said. “He called me back and asked: ‘Why’d you hang up on me?'”
At this point, Ryan did not believe the phone call was legit.
“I put my husband on the phone and he told him the same thing,” Ryan said. “Then somehow told him that he needed to pay $295 up front.”
Ryan’s husband immediately declined and said the call was over.
“Why do we have to pay for an upgrade when we’re already subscribing to the service?,” she said. “We shouldn’t have to.”
This was not the first time Ryan experienced a scam attempt.
When she first moved from Maryland to New Bern, she wanted to buy a home that was…