There are plenty of things you can do to protect yourself against scammers who prey on storm victims.
HOUSTON — CenterPoint Energy is warning customers about a utility scam that frequently surfaces after storms. Company officials said no one will call you demanding payment for your power or natural gas. CenterPoint doesn’t even do direct billing and would never ask for payment with prepaid cards, Bitcoin or a payment app.
Here are some reminders from CenterPoint:
- Protecting personal and financial customer data is of utmost importance to CenterPoint Energy
- CenterPoint Energy phone agents (whether inbound or outbound) will NEVER personally request banking or credit card information over the phone, but will instead transfer a customer to an Interactive Voice Response system to collect payment information for natural gas bills
- If someone calls, texts, appears, or emails saying you must pay your bill immediately to avoid disconnection, tell them you would like to verify that they are a legitimate utility company representative by calling a verified number on the utility’s website or on your monthly bill. Verify the identity of the individual…