COLORADO SPRINGS — Back in July News5 told you about the rising number of complaints surrounding digital payment apps that allow you to pay for things with a touch of a button on your phone. Now, the Better Business Bureau is issuing an alert about a scam consumer protection experts are hearing about almost every day.

If you get an alert, email, or text about an “accidental” deposit into your Venmo or Zelle account, the experts say watch out because it’s likely a scammer and this is no accident.

“I’m not exactly sure how he could’ve found me which is a little nerve-wracking,” said Shelbi Felbinger who had a stranger offer her $2,000 over her app.

The Better Business Bureau recently sent out an alert about messaging like this on cash apps, saying people are reporting messages from strangers who send money to their Venmo or Zelle account and then they ask you to send it back, claiming it was a mistake.

The experts say the scammers are sending these messages randomly, or they manage to find people through social media.

The money they claim they accidentally sent is likely from a stolen credit card. When you return the money you are really just sending your own because the money they sent disappears, since it came from an invalid credit card that the original holder has now canceled.

“Many people think the right thing to do is to quickly send it back. Get it out of their accounts. Don’t touch it. Where as really the right thing to do is truly not to touch it. Leave it there,”…

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