Scam online shopping “bargains” that turned out to be too good to be true cost shoppers £15.4 million over Christmas last year, according to police.

Action Fraud, the national reporting centre for fraud and cyber crime, received reports relating to 28,049 shoppers conned out of their money when shopping online over the Christmas period last year – an increase of almost two-thirds (61%) compared with a year earlier.

Ahead of Black Friday (November 26), Action Fraud is warning people to take extra care when shopping online.

Pauline Smith, director of Action Fraud, said: “If you think you have found a bargain that is too good to be true, it probably is. Stop and think before making a purchase, as it could protect you and your money.

“Always shop with official retailers and follow our simple advice to enjoy shopping online safely and ensure you are not left empty-handed this Christmas.”

Nearly £2.5 million was lost to criminals during the Black Friday and Cyber Monday sale events last year – an average loss of almost £550 per victim.

Shoppers reported buying mobile phones, electronics, vehicles, clothing and footwear on websites such as Facebook, eBay and Gumtree, only for the items to never arrive.

Over half (54%) of reports that mentioned electronics referenced popular game consoles such as Xbox and PlayStation 5.

The highest percentage of reports (27%) came from 20- to 29-year-olds and over two-thirds (68%) of victims were aged 20 to 49.

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