Most of us have probably heard the term “smishing” — which is a portmanteau for traditional phishing scams sent through SMS text messages. Smishing messages usually include a link to a site that spoofs a popular bank and tries to siphon personal information. But increasingly, phishers are turning to a hybrid form of smishing — blasting out linkless text messages about suspicious bank transfers as a pretext for immediately calling and scamming anyone who responds via text.
KrebsOnSecurity recently heard from a reader who said his daughter received an SMS that said it was from her bank, and inquired whether she’d authorized a $5,000 payment from her account. The message said she should reply “Yes” or “No,” or 1 to decline future fraud alerts.
Since this seemed like a reasonable and simple request — and she indeed had an account at the bank in question — she responded, “NO.”
Seconds later, her mobile phone rang.
“When she replied ‘no,’ someone called immediately, and the caller ID said ‘JP Morgan Chase’,” reader Kris Stevens told KrebsOnSecurity. “The person on the phone said they were from the fraud department and they needed to help her secure her account but needed information from her to make sure they were talking to the account owner and not the scammer.”
Thankfully, Stevens said his daughter had honored the gold rule regarding incoming phone calls about fraud: When In Doubt, Hang up, Look up, and Call…