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To Promote Awareness of this Growing Menace, PG&E Reminds the Public that November 14-20 is Utility Scam Awareness Week

Every day across the country, electric and natural gas customers, along with telephone, water and other essential services customers, are being targeted by scammers impersonating utilities, typically online, in-person and by telephone. In fact, during September and October, the number of attempted scams reported to PG&E increased by 65%. To help protect customers against this threat, PG&E is joining its fellow electric, natural gas, water utilities and Utilities United Against Scams (UUAS) to help customers recognize potential scams during Utility Scam Awareness Week from November 14-20, 2021.

UUAS, a consortium of more than 145 U.S. and Canadian electric, water, and natural gas utilities and their respective trade associations, continues to create awareness of common scams and new scam tactics being used during the COVID-19 pandemic. Through its work and with the help of customer reporting, UUAS has succeeded in taking nearly 9,500 toll-free numbers used by scammers against utility customers out of operation.

“Scammers are constantly changing their tactics and tricks, so awareness and reporting are more important than ever. All of us have to continue to evolve our safeguards and approaches to keeping our customers safe,”…

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